Create Query

Overview

Use this form to create a new travel query for a customer.

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Screen Reference

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Field-by-Field Explanation

Source

• Defines how the query was received (e.g., Phone, Website).
  

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Type

• Specifies whether the query is Domestic or International.
  

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Emergency Ticket

• Marks the query as urgent for priority handling.
  

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Customer

• Select an existing customer or create a new one.
  

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PAX (Passengers)

• Number of travelers (Adult, Child, Infant).
  

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Trip Type

• One Way → Single journey
  
• Return → Round trip
  

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Itinerary Details

• Source → Departure location
  
• Destination → Arrival location
  
• Date → Travel date
  
• Add multiple routes if needed
  

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Remarks

• Add notes like preferences or special instructions.
  

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Steps to Create Query

1. Click Blue (+) icon
   
2. Fill all required fields
   
3. Click Create Query
   

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Best Practices

• Always check for existing customers
  
• Enter accurate travel details
  
• Add useful remarks